ZoomDH – Universal IR Air Conditioner v2026102806

Driver: Crestron Home (Platform, SDK V2) Gateways: Home Manager IR Pro, IR+RF Pro, ControlArt 7Port, 4Port, 7Port Serial, xPort Pro Processor: Crestron Home 4-Series

PT EN

Overview

Controls infrared air conditioners from Crestron Home through an IR gateway on the network. It uses the same ZoomDH IR code library as the Control4 driver ZoomDH Universal Virtual Thermostat IR: the integrator picks the brand and model on screen and the driver downloads the codes.

Infrared has no feedback, so the state shown is the last command sent by Crestron Home. Changes made with the unit's own remote are not seen by the system.

Prerequisites

The Home Manager Smart Center is not listed because it accepts a single connection: in projects with a Smart Center, create the air conditioners on the Smart Center and use the ZoomDH Smart Center driver for Crestron Home.

Installation

  1. Copy ZoomDH_Universal_IR_Thermostat.pkg to the processor folder user/ThirdPartyDrivers/Import (SFTP, port 22, Crestron Home admin user).
  2. In the Crestron Home Setup app, under Pair Devices > Drivers, add ZOOM Digital Home Universal IR Thermostat.
  3. Choose the gateway and fill in the IP, number of units and the other fields (see Configuration).
  4. Check that the driver page shows Connected and that the code library shows the number of models.
  5. Place each air conditioner in its room and choose the brand and model (see Choosing the model).

For more than one gateway, add the driver once per gateway.

Configuration

FieldDescription
IR GatewayIR gateway model.
Gateway IP AddressGateway IP (required).
TCP Port0 = gateway default port (Home Manager 29090, ControlArt 4998).
Number of Air ConditionersHow many units this gateway controls (1 to 16).
Air Conditioner NamesOptional. Names separated by commas, in order (e.g. Living, Master). Empty: AC 1, AC 2...
IR OutputsOptional. IR output of each unit, separated by commas (e.g. 1,2,8). Empty: outputs in order (see IR outputs). Each unit's output can also be picked on the driver page.
IR RepeatHow many times each code is repeated in one pulse (1 to 5). Raise it if the unit sometimes misses commands.
UI Language / IdiomaPortuguese or English.
License KeyZoomDH license key. Empty: 30-day trial.

The driver keeps the gateway connection alive and reconnects within 5 seconds if it drops. There is a 250 ms pause between IR codes.

IR outputs

With IR Outputs empty, the first air conditioner uses the gateway's first output, the second uses the second, and so on: outputs 1, 2, 3... on Home Manager and ControlArt 7Port/4Port, and outputs 2, 3, 4... on 7Port Serial and xPort Pro (output 1 of those models is the serial port).

Use the numbers printed on the gateway. On ControlArt, output 8 is the blaster. An output the chosen gateway does not have is shown as Invalid IR output on the unit's setup page, and nothing is sent.

Choosing the model

  1. Open the driver page (IR Air Conditioners) and scroll to Air conditioner model. In Air conditioner, choose which unit to set up.
  2. Choose the Brand, then the Model. Brands with a single model load it right away.
  3. Wait for Codes loaded. The unit's page then shows the model's modes, fan speeds and setpoint.

In the same section, for the chosen unit (the unit page keeps only the controls, for the user):

If the unit's model is not listed, contact ZoomDH support: new models are added to the library without a driver update (tap Refresh on the driver page's code library).

Air conditioner page

While the unit is off, changing the fan or swing only stores the choice, which is sent with the next power on.

Driver page

Sequence commands

DeviceCommands
Driver (gateway)All Air Conditioners Off, Reconnect, Check License.
Air conditionerPower On, Power Off, Toggle Power, Mode Cool, Mode Heat, Mode Auto, Mode Dehumidify, Mode Fan, Select Mode, Select Fan, Setpoint Up, Setpoint Down, Swing On, Swing Off, Send Extra Code.

A mode the model does not have is ignored.

Troubleshooting

SymptomLikely cause / fix
"Offline, retrying in 5 s"Check the gateway type, IP and port, and that the processor reaches the gateway. Close other programs connected to the gateway.
Code library shows "Download failed"The processor cannot reach the internet or zoomdigitalhome.com.br. Allow access and tap Refresh.
"Download not allowed: check the license"The code library trial is over and there is no valid license. Enter or check the key in License Key and tap Refresh. Units with codes already loaded keep working.
"daily download limit reached"Too many downloads on the same day. Try again the next day.
"(saved list, site not reachable)"The driver uses the list stored on the processor. Units already set up keep working.
Connected, but the unit does not respondCheck the IR output on the unit's setup page, the emitter position and the chosen model. Try IR Repeat = 2 or Send power on first.
State on screen differs from the unitThe unit was changed with its own remote. Send the command again from Crestron Home.
"Unknown gateway"The IR Gateway name is not one of the driver's gateways. Pick it from the list or type the name (e.g. Home Manager IR Pro, ControlArt 7Port).
"Invalid IR output"IR Outputs has an output the chosen gateway does not have.
"Connected - commands blocked (license)"Trial expired or invalid license: enter or check the key in License Key.
Updated driver changes nothingThe processor only replaces the driver when the version changes. Always use a package with a new version.

The driver log (err on the processor SSH console) shows connections, codes sent and errors (in Portuguese).

Licensing

The driver runs for 30 days as a trial. After that, a license key must be entered in License Key. One license covers one driver (one gateway and all its units). Without a valid license the driver stays connected but does not send commands. Licenses can be per processor or per driver instance.

Support

Release Notes

VersionDateDescription
20261028062026-10-28Initial release for Crestron Home: Home Manager IR Pro, IR+RF Pro and ControlArt gateways, ZoomDH code library with license-authorized downloads, model and IR output of each unit chosen on the driver page, mode and fan as icon buttons and a notice when a model has new codes.